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MasTec Advanced Technologies is the largest DirecTV installation and service company in the United States. With millions of people turning to DirecTV for their television needs, MasTec Advanced Technologies offers unlimited career opportunities to the right professional. MasTec is also one of the leading telecom and infrastructure companies for communications, utilities and governments in the nation. For over 70 years, we’ve provided our customers with solutions that have become the backbone for our nation’s economy.
Mastec Jobs > Colorado Jobs > Corporate Jobs
MasTec is looking for an Administration Specialist.
Job Summary:
MasTec’s Administration desk will be responsible for ensuring that all satellite installation technicians within the organization are properly routed by appropriate skill set schedules and markets. The Administration Specialists will be responsible for researching data, approving requests submitted by field, and implementing all requests submitted to the Administration Desk via company ticketing system. The specialist will also provide daily analysis on current administration processes and statuses make recommendations on necessary adjustments per business rules and analyze key metrics and finding new initiatives to improve company goals and statistics.
Duties and Responsibilities:
• Analyze applicable business reporting• Utilize various software applications, including Microsoft Office and Siebel – 70% of time spent on data entry• Respond quickly to field support requests, upholding service levels based on priority• Provide expert response to field and office manager inquiries directed to the Administration Desk
Skills and Qualifications:
• 2+ years of office experience• Advanced knowledge of Microsoft Office products including Word and Excel• Exceptional analytical and administrative skills• Exceptional mathematical and statistical skills• Ability to communicate effectively both orally and in writing at all levels of the organization• Excellent organizational skills and the ability multi-task.
Benefits:
• Medical, dental, vision, and legal plans• Employee Stock Purchasing Plan• Matching 401K• Associate discounts• Group universal life insurance• Long and short-term disability insurance• Vacation/personal and national holidays
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